Blue Note Napa

What you need to know about Blue Note Napa

Blue Note Napa is a live music club and restaurant located on the first floor of the Historic Napa Valley Opera House in Napa, California.

Where is the club located?

We are located in downtown Napa at:

1030 Main St.
Napa, CA 94559
(Google Maps)

What are the Coronavirus (COVID-19) Club Policies*?

Please see Health & Safety Policy.

How does seating work?

Learn more on our Seating Chart page.

Is seating Reserved or General Admission?

Our shows are first come, first seated in the area you purchased. We do not reserve seats. You purchase tickets in the section of your pricing choice and upon arrival present your tickets to our host. Our staff will then seat you on a best available basis in the section you purchased. Large parties, artist guests, and guests with special needs may have an impact on seating.

Do I need to make a dinner reservation?

No. Your show ticket is also your reservation for dining. Our club offers food and drinks to purchase before and during the show at your seating location. We do not have a separate dining location.

Is there a drink minimum?

Yes, there is a 2 drink minimum per person.

How long is the show?

We usually have 2 shows per night, so typically our show lengths range between 75 -90 minutes. This all depends on the artist though and time length is not guaranteed.

What is the Age Limit Policy?

Shows are subject to change so always check your show for the age listing prior to purchasing a ticket, but most shows are for Ages 8+, with ages under 16 to be accompanied by an adult. No babies.

How do I purchase tickets?

You can purchase tickets in one of three ways.
1. Through direct ticketing links on our official website.
These ticket links will only direct you to either TicketWeb or Ticketmaster.

2. Directly through https://www.ticketweb.com/ or https://www.ticketmaster.com

Be sure you see the TicketWeb or Ticketmaster logo in the upper left corner of each web page.

3. Through our Box Office
Contact us at boxoffice@bluenotenapa.com or 707-880-2300 for assistance.

Once you purchase, you will receive an order confirmation email from either Ticketweb or Ticketmaster on behalf of Blue Note Napa. If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. Tickets are sent 48 hrs. prior to showtime to the email used when placing your order.

The Blue Note Napa is unable to verify or guarantee the authenticity of tickets which were not purchased directly through the above-listed authorized sales channels.  For this reason, and because we are unable to provide any information regarding ticket purchases to a party other than the original purchaser on the order, we advise against purchasing tickets from 3rd party resellers. Please be aware of “imposter” web sites that do not link you directly to Ticketweb or Ticketmaster to purchase a ticket.

We do NOT recommend purchasing tickets from a 3rd party ticket broker or unauthorized sources on the internet or phone as this may result in the following:
Paying more than the face value of the ticket
Your tickets, if lost or not sent, cannot be replaced if purchased from a broker
The Box Office has no way to guarantee the validity of tickets and can’t guarantee admittance
We cannot contact you with information regarding time changes, show cancellations or postponements.

Is there a dress code?

Napa casual! We are an indoor, seated and an intimate club with no defined dress code, however most patrons dress in smart casual attire.

What is the Refund Policy?

All sales are final. No refunds will be issued. Ticket buyers are responsible for confirming Blue Note Napa’s show information prior to purchase and choosing the correct date and time for the show they want to attend.

As the hosting venue, we are not responsible for the content or performance of the artist. As a ticket buyer, please take a moment and determine if the artist/show is an event you want to attend. Please note that we do not provide refunds or show credit if the artist/show does not meet your expectations. Artists’ shows may differ from tour to tour, year to year or venue to venue. Please be aware of this before purchasing your ticket.

In the case of an event cancellation (not a reschedule) tickets will be fully refunded to the original ticket buyer that purchased directly through Ticketmaster or TicketWeb, and notifications will be sent out to the buyer’s email used to purchase the ticket(s). Emails will be sent from either our boxoffice@bluenotenapa.com or from our ticketing partner such as TicketWeb or Ticketmaster. Please allow 5-7 business days for a refund to be reflected in your method of payment.

What are other general rules/policies?

We kindly ask that you refrain from using your cell phones for photos during the show as it is a distraction to your neighbors and generally discouraged by the artists. 
Weapons of any kind are prohibited.
No outside food/drinks.
No professional cameras unless previously granted permission.
No smoking or vaping indoors. Smoking / vaping is only permitted outside, 25 feet from any open door.
All ticket prices are per person.
Seating policy is first come, first seated in section purchased.
We recommend arriving 30 min before door time to get the best choice of seating.
We accept the following forms of payment:  All major credit cards and cash.  Sorry, no checks.
Lost and Found items, please contact boxoffice@bluenotenapa.com.
We reserve the right to refuse service to anyone

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