Frequently Asked Questions about Blue Note London
Where is Blue Note London located?
Blue Note London is located at 42–49 St Martin’s Lane, London WC2N 4EJ, UK in the heart of Covent Garden.
Where can I purchase tickets?
You can purchase tickets online at this website, bluenotejazz.com/london or at Ticketmaster.com. Tickets are also available in person at the box office. Everyone needs a ticket to enter the club.
When should I expect my tickets to be delivered?
Tickets are mobile and delivered via the Ticketmaster app.
What time should I arrive? How does seating work?
Doors open at 5pm for 7pm shows and 9pm for 9:30pm shows. Seating is first-come, first-served. We suggest arriving early and with your full party, as we cannot guarantee that parties arriving separately or late will be seated at the same table. Bar-area seating is limited; remaining capacity is standing room only.
How do I reserve tickets for a group?
Parties of 10 or more are required to reserve a group sales package with our team. Contact us at Club@bluenotelondon.com for more information.
Do you seat incomplete parties?
Seating is first come, first served. Arrive early for the best available seating. We cannot guarantee that parties arriving separately or late will be seated together at the same table. Bar area seating is limited, and the remaining capacity is standing room only.
Can I purchase tickets from third-party resellers?
We are not affiliated with any third-party ticket sellers. Tickets purchased directly through our official website or Ticketmaster are the only authorised sources. We cannot guarantee the validity of tickets purchased elsewhere. To protect against fraud, management may require verification of the original purchase, including the payment card used and matching photo ID upon entry.
Is there an age restriction?
Table seating is for all ages. Bar seating is 18+ — a valid photo ID is required, and if you cannot show proof of age, your bar tickets will not be honoured, refunded or exchanged.
Do you serve dinner during the shows?
Yes, Blue Note London features a full-service kitchen and bar.
What are my payment options?
We accept major credit and debit cards and contactless payment.
What is your refund and exchange policy?
All sales are final. We do not offer refunds or exchanges on tickets or merchandise unless a show has been postponed or cancelled. Please ensure you book the correct date and time before purchasing.
Is the venue accessible?
Blue Note London is committed to ensuring an enjoyable and accessible experience for all guests. Please read our accessibility page for more information.
What is the photography policy?
Photography is permitted without flash. Some artists do not allow photography during their performance; the policy is announced before each show.
Is there a dress code?
While there is no formal dress code, smart casual attire is recommended and encouraged.